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Services
After-sales service PDF Print

 

To guarantee an economic return on investments in PV plants, any faults must be detected and repaired as soon as they arise and spare parts must be immediately available.
Gefran has a dedicated team of technicians who offer high-level professional after-sales assistance.
With a widespread customer support network and service centres in Italy and worldwide, the continuous operation of your plant is guaranteed.
We offer an extensive range of professional services.

 

TELEPHONE HELPLINE
  • This service is available from 8 am until 8 pm, from Monday to Saturday

+39 02 967 60428

 

 

ONLINE ASSISTANCE

  • The inverter blog is now "online". Login to interact with experts who are members of the network
  • Dedicated helpdesk: CLOAKING

REMOTE SERVICING

  • Continuous and immediate monitoring of your plant via RADIUS LOG
  • Optimised remote servicing

 

ON-SITE ASSISTANCE

  • Emergency service within 48 hours to restore normal operating conditions
  • Multi-year extended warranty contracts
  • Routine maintenance schedules